Information provided on this website is general in nature and does not constitute financial advice.
APC Superannuation Specialists will endeavour to update the website as needed. However, information can change without notice and APC Superannuation Specialists does not guarantee the accuracy of information on the website, including information provided by third parties, at any particular time.
Every effort has been made to ensure that the information provided is accurate. Individuals must not rely on this information to make a financial or investment decision. Before making any decisions, we recommend you consult a financial planner or take into account your particular investment objectives, financials situation and individual needs.
APC Superannuation Specialists does not give any warranty as to the accuracy, reliability or completeness of information which is contained in this website. Except insofar as any liability under statute cannot be excluded, Akambo Pty Ltd t/a Accountants Private Advice, its employees and Authorised Representatives do not accept any liability for any error or omission on this website or for any resulting loss or damage suffered by the recipient or any other person.
Privacy Policy
1. Introduction
APC Chartered Accountants is committed to protecting your personal information and handling it in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This Privacy Policy explains how we collect, use, store, disclose and protect personal information, including information used to verify your identity.
A current version of this Policy is always available on our website at https://apcfinancial.com.au/chartered-accountants/ .
2. What Personal Information We Collect
We may collect the following personal information about you:
We only collect personal information that is reasonably necessary to carry out our business activities.
3. Why We Collect Your Personal Information
We collect, use and disclose your personal information to:
4. Identity Verification and Government Data Matching (DVS)
To verify your identity, we may use electronic identity verification services, including the Australian Government’s Document Verification Service (DVS).
Where you have consented, your name, date of birth and identity document details will be securely sent to the relevant Commonwealth or State authority that issued your document. This may include passport offices, driver licence authorities, the Department of Home Affairs, Births Deaths and Marriages, or other authorised record holders.
These authorities check whether the details you have provided match the records they hold.
We do not receive a copy of your government records. The authority returns a match result only, confirming whether your details match (yes or no).
This process may be carried out through accredited identity verification providers, including APLYiD (APLYiD Pty Ltd, ABN 36 632 866 794) and its sub-providers.
More information about the DVS is available at idmatch.gov.au
5. Biometric Information
As part of identity verification, we may collect biometric information, such as a facial image or a short video of you holding your ID.
Biometric information may be used to:
Biometric information is treated as sensitive information under the Privacy Act. We only use it for identity verification and related compliance purposes, and only with your consent.
6. Consent to Collection and Identity Verification
By providing your personal information and completing the identity verification process, you consent to:
Your consent is voluntary. You can withdraw your consent at any time by contacting us using the details in section 13.
If you do not consent, or do not provide the information we need, we may not be able to verify your identity electronically. In that case, we may need to verify your identity in another way, or we may not be able to provide our services to you.
7. Disclosure of Personal Information
We may disclose your personal information to:
We do not sell your personal information.
8. Overseas Disclosure
Some of our service providers may store or process personal information outside Australia.
Where this happens, we take reasonable steps to ensure that your personal information is handled in line with the Australian Privacy Principles, including through contractual protections with our providers.
9. Data Security and Storage
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.
These steps include secure systems, access controls, and encryption in transit and at rest where appropriate.
We retain personal information only for as long as we need it for the purposes set out in this Policy, or as required by law. When we no longer need your information, we securely delete or de-identify it.
10. Access and Correction
You have the right to ask for access to the personal information we hold about you, and to ask us to correct it if it is inaccurate, incomplete or out of date.
To make a request, please contact us using the details in section 13. We will respond within a reasonable time.
11. Direct Marketing
From time to time, we may use your contact details to send you information about our services that we think may be of interest to you.
You can opt out of marketing communications at any time by using the unsubscribe link in our messages, or by contacting us using the details in section 13.
12. Privacy Complaints
If you have a complaint about how we have handled your personal information, please contact us first using the details in section 13.
We will acknowledge your complaint, investigate it, and respond to you within a reasonable time.
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au
13. Contact Details
If you have any questions about this Policy, or want to exercise any of your privacy rights, please contact us:
14. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in the law.
The latest version will always be available on our website.